DJI Care Refresh for Osmo Mobile 8P is a service plan intended for accidental damage to the device. During the two-year validity period, it allows up to 4 device replacements for a specified fee. The replacement fee for DJI Osmo Mobile 8P is 55 PLN; when reporting directly to the manufacturer, the final amount may vary depending on the current exchange rate.
You can activate the plan on the DJI Care Refresh website by entering the activation code, the device serial number and your contact details. The service can also be activated more than 30 days after activating the device; in that case, you must send DJI a verification video. After activation, the plan is automatically assigned to the relevant region and you will receive confirmation by email.
What to do in the event of damage:
The plan can be extended to a total period of up to 3 years by purchasing an additional one-year plan. With a two-year plan, it is possible to extend the coverage once by one year; another two-year plan cannot be purchased for an extension. To extend the plan, the existing coverage must still be valid or no more than 15 days may have passed since its expiration.
Important: DJI Care Refresh does not cover lost, stolen or abandoned devices, additional accessories, intentional damage or loss, cosmetic damage that does not affect functionality, damage caused by force majeure, or defects resulting from the use of unauthorized accessories, batteries, chargers or software.
