Enjoy greater peace of mind when using the DJI Osmo Mobile 8P gimbal. The DJI Care Refresh service program provides coverage for accidental damage and enables the replacement of the device with a replacement product. The annual plan offers up to 2 replacements during the program validity period.
The fee for one replacement of the DJI Osmo Mobile 8P is 55 PLN. If you report the incident directly to the manufacturer, the final price may vary depending on the current exchange rate. Within the same region where the service plan was purchased, the manufacturer covers delivery of the replacement device.
Service activation:
Procedure in the event of damage: Report the incident, send the damaged device to a DJI service center, and state that you have DJI Care Refresh. After receiving the quotation, you can choose a repair or a replacement under the program. Once the replacement fee has been paid, the replacement device will be shipped with priority.
The program does not cover, for example, lost, stolen, or abandoned products, additional accessories, intentional damage, cosmetic damage that does not affect functionality, damage caused by force majeure, or defects resulting from the use of unauthorized accessories, batteries, chargers, or software.
Coverage can be extended to a total period of 3 years by purchasing additional annual plans. To extend the coverage, the original coverage must not have expired, or it may have expired no more than 15 days earlier.
